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Gaggia

Gaggia Ruby Pro Expert Service & Repair | Keep Your Espresso Machine Brewing Like New with Lavelacoffee

Ruby Pro

Ruby Pro

Regular price $2,660.00
Regular price $3,535.00 Sale price $2,660.00
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Welcome to Lavelacoffee, your trusted specialist for professional servicing and maintenance of the Gaggia Ruby Pro espresso machine. If you own the Ruby Pro, you know it’s a robust, high-performance machine designed to deliver café-quality espresso with precision and consistency. To keep this powerhouse running at its best, expert care is a must.

At Lavelacoffee, we bring together certified technicians, genuine Gaggia parts, and deep technical expertise to provide comprehensive services tailored to your Ruby Pro’s needs. Whether you’re a café owner or a passionate home barista, we help you keep your machine in peak condition — ensuring every espresso shot is perfect.

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Gaggia Ruby Pro — Detailed Specifications

Before diving into service details, here’s a quick overview of what makes the Ruby Pro stand out:

Specification

Details

Machine Type

Semi-Automatic Espresso Machine

Boiler Configuration

Dual Stainless Steel Boilers

Boiler Capacity

Approx. 10 liters

Heating System

PID Temperature Control

Pump Pressure

15 Bar Vibration Pump

Group Heads

1 or 2 depending on model

Water Supply

Direct Plumbing / Removable Tank

Control Panel

Programmable Buttons + Manual Steam Wand

Dimensions (WxDxH)

Approx. 520 x 480 x 520 mm

Weight

Approx. 30 kg

Power Consumption

Approx. 2400 W

The dual boiler system ensures simultaneous brewing and steaming, making it ideal for busy cafés or enthusiasts wanting a true professional experience at home.

  • Certified Expertise & Experience

    Our technicians are specially trained on Gaggia espresso machines, including the Ruby Pro. This means your machine is serviced by people who understand its intricate mechanisms — from the dual boilers to the pressure systems and electronic controls. We don’t guess; we diagnose and fix with precision.

  • Genuine Gaggia Parts

    At Lavelacoffee, authenticity matters. We only use original Gaggia replacement parts to maintain your Ruby Pro’s reliability and warranty. Non-genuine parts may save money upfront but can lead to poor performance and costly repairs down the line.

  • Customized Service Packages

    Every machine and user is different. We tailor our maintenance packages based on your machine’s condition, usage patterns, and specific issues — whether it’s routine cleaning, pump calibration, or electrical repairs.

  • Transparent Pricing & Fast Turnaround

    We believe in clear, honest communication. Our pricing is upfront with no hidden fees, and our turnaround times are designed to minimize your downtime.

  • Friendly Support & Advice

    Our commitment extends beyond repairs. We provide helpful maintenance tips, troubleshooting guidance, and ongoing support to keep your Ruby Pro running smoothly.

Our Comprehensive Gaggia Ruby Pro Service & Maintenance Offerings

Your Ruby Pro is a sophisticated machine that deserves more than occasional cleaning. Here’s what our expert services include to keep it performing flawlessly:

Deep Cleaning & Descaling

Coffee oils, mineral deposits, and scale accumulate inside boilers, pipes, and group heads over time. These residues affect taste, clog water passages, and reduce heating efficiency. Our deep cleaning process:

  • Uses professional-grade descaling solutions

  • Cleans and sanitizes boilers, group heads, and internal components

  • Removes oil buildup that can turn espresso bitter

  • Improves water flow and heating efficiency

This service is essential for maintaining espresso quality and prolonging the machine’s lifespan.

Boiler & Heating Element Inspection

The Ruby Pro’s performance depends heavily on consistent water temperature. Our technicians:

  • Test boiler temperature accuracy using advanced tools

  • Inspect heating elements for wear or damage

  • Calibrate PID controllers to ensure temperature stability within 1°C

  • Replace faulty thermostats or heating rods as needed

Stable temperature control is critical for balanced extraction and crema quality.

Pump & Pressure Calibration

The 15-bar vibration pump drives water through coffee grounds at the right pressure for extraction. We:

  • Measure actual pump pressure and flow rate

  • Inspect and service valves and seals to prevent leaks

  • Replace worn pump components to maintain steady pressure

  • Adjust pump settings to optimize shot consistency

Proper pressure ensures your espresso is neither under-extracted (sour, weak) nor over-extracted (bitter, harsh).

Group Head, Portafilter & Gasket Maintenance

Even water distribution is key to an even extraction. Our service includes:

  • Cleaning group heads and shower screens

  • Replacing group head gaskets to prevent leaks and pressure loss

  • Inspecting and servicing portafilters for proper locking and seal

  • Removing coffee ground buildup to avoid clogging

Regular maintenance here prevents uneven shots and prolongs component life.

coffee machine

Steam Wand & Hot Water System Care

The steam wand must produce powerful, consistent steam for milk texturing. We:

  • Clean and descale steam wands and nozzles

  • Check for blockages and leaks

  • Service safety valves and pressure switches

  • Inspect hot water taps for proper flow and temperature

A fully functional steam wand elevates your cappuccinos and lattes

Electrical System & Control Panel Diagnostics

Modern Ruby Pro machines often have programmable controls and safety interlocks. Our electrical service:

  • Tests wiring, switches, and relays

  • Diagnoses faults using specialized diagnostic tools

  • Updates firmware if applicable

  • Repairs or replaces malfunctioning control components

This ensures your machine responds accurately and safely during operation.

French Press

Custom Preventive Maintenance Plans

Depending on your usage intensity and water hardness, we offer tailored maintenance schedules — from quarterly deep cleans for busy cafés to annual check-ups for home users. Preventive care saves money and frustration in the long run.

Family Owned Coffee Roaster

When Should You Service Your Gaggia Ruby Pro?

Ignoring early signs can cause serious damage. Contact Lavelacoffee if you experience:

  • Bitter, sour, or flat espresso taste

  • Leaks around group head, boiler, or water lines

  • Slow or inconsistent brewing pressure

  • Steam wand producing weak or no steam

  • Strange noises or grinding sounds from the pump

Machine fails to turn on or shows error messages

Why Routine Maintenance is Crucial for Your Gaggia Ruby Pro

A well-maintained Ruby Pro will:

  • Deliver consistently balanced espresso with rich crema

  • Extend its lifespan by preventing corrosion and wear

  • Reduce risk of unexpected breakdowns and costly repairs

  • Maintain warranty validity through the use of genuine parts

  • Ensure safety features are working correctly

At Lavelacoffee, our service programs maximize machine uptime and coffee quality, letting you focus on brewing your best cup.

Easy Tips to Keep Your Ruby Pro in Top Shape Between Professional Services

While expert servicing is vital, daily and weekly care by you can greatly enhance longevity:

  • Daily: Clean and purge steam wand after every use to prevent milk residue buildup

  • Weekly: Backflush group heads with a specialized detergent to remove coffee oils

  • Regularly: Use filtered or soft water to minimize scale buildup

  • Empty & Clean: Drip trays and grounds containers often to avoid overflow and odors

  • Monthly: Inspect gaskets and shower screens visually for wear or clogging

These habits keep your machine cleaner, reduce the frequency of repairs, and improve coffee taste.

Ruby Pro

Frequently Asked Questions (FAQs)

How often should I have my Gaggia Ruby Pro serviced?

For moderate use, servicing every 6-12 months is recommended. Heavy commercial use may require quarterly maintenance.

 Can I descale my machine myself?

While descaling kits are available, professional descaling ensures complete cleaning without risking damage to sensitive components.

 Do you guarantee genuine Gaggia parts?

Yes, we only install 100% authentic parts directly sourced from Gaggia, preserving your warranty and machine integrity.

How long does a typical service take?

 Standard servicing usually takes 1-3 business days. Complex repairs might take longer, but we keep you updated throughout.

 Will servicing fix my machine if it won’t power on?

Yes, we perform detailed electrical diagnostics and repairs to get your Ruby Pro back in action.

 Do you service machines purchased overseas?

Yes, but please ensure voltage compatibility with local power standards.

 Do you offer emergency or priority services?

 Absolutely. Contact us to discuss expedited service options.

How to Book Your Gaggia Ruby Pro Service with Lavelacoffee

Keeping your Ruby Pro in peak condition is easy with Lavelacoffee:

  1. Visit our website or call our friendly customer service team

  2. Choose your service package and schedule a convenient time

  3. Drop off your machine or arrange for pickup (availability varies by location)

  4. Our expert technicians service your machine with care and precision

  5. Receive your machine back with a detailed report and maintenance advice

Final Thoughts: Why Lavelacoffee is Your Best Choice for Gaggia Ruby Pro Care

The Gaggia Ruby Pro is a sophisticated, high-performance espresso machine that deserves expert attention. Regular servicing from Lavelacoffee not only extends the life of your investment but ensures every cup of espresso you serve is a perfect expression of your craft.

With certified expertise, genuine parts, and personalized care, we keep your Ruby Pro brewing beautifully — so you can enjoy outstanding espresso day after day.

Book your service today and taste the Lavelacoffee difference!